February 5, 2023

BENGALURU EXPRESS

Truth Triumphs

KIAL adjudged best regional Airport

Bengaluru, June 17: It’s official now. Kempegowda International Airport Limited (KIAL) is the best regional airport in South Asia.

KIAL on Friday bagged the best regional airport in India and South Asia title in the 2022 Skytrax World Airport Awards, according to sources and the ceremony in this regard was held at Passenger Terminal EXPO in Paris, France, on June 16.

Bengaluru airport has been accorded best regional airport tag after being adjudged by customers, who vote for the airport with the best customer service every year, in a survey global survey, according to an official communique.

At different level of services right from check-in to arrivals, transfers, shopping, security, immigration, to departures at the gates, the survey evaluates the consumer experience across airport service and key performance factors, it said.

”The event is one of the most prestigious quality awards for the airport sector, with CEOs, Presidents, and senior management from airports across the world in attendance,” according to the statement.

Hari K Marar, MD & CEO, Bangalore International Airport Ltd (BIAL), expressed his gratitude by saying, “It brings us enormous joy in accepting the award as the Best Regional Airport in India and South Asia. Our constant commitment and relentless efforts are to provide the greatest airport experiences for our passengers. The awards that we receive year on year is an acknowledgment that we continue to get this right.”

Edward Plaisted, CEO of Skytrax said: “We congratulate Bangalore International Airport for their success in winning this important customer award as the Best Regional Airport in India / South Asia in 2022. The last two years have been extremely difficult for airports worldwide having to cope with the many restrictions of COVID-19 and the severe drop in travel demand. With air travel quickly returning to a more normal level, the challenge to deliver the highest standards is being well met here at Bangalore International Airport.”

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