Report Waste-Related Complaints via WhatsApp to 9448197197 for a “Clean Bengaluru”

Bengaluru Express
Bengaluru, June 13:

In a bid to ensure Bengaluru remains clean and beautiful, pourakarmikas are constantly striving to maintain hygiene across the city. In addition to regular cleaning, several cleanliness drives are being organized to remove waste dumped by the roadside.

Such drives, transform public attitudes and discourage the dumping of garbage on streets and vacant plots, thereby moving towards a cleaner city.

Within the BBMP limits, door-to-door waste collection is carried out daily through auto-tippers. However, many residents fail to hand over waste to these vehicles and instead resort to dumping garbage at night or during early hours on roadsides, footpaths, empty spaces, stormwater drains, and other public areas—adversely impacting the city’s aesthetics.

Additionally, construction debris is also being dumped by the roadside or in vacant lots, along with other unwanted items discarded indiscriminately across the city. To address this issue, permanent measures are being implemented across all wards in the eight zones of the BBMP to curb such dumping.

Eliminating “black spots” (frequent garbage dumping areas) permanently is a key objective. To support this mission, a dedicated complaint centre has been established, and a WhatsApp helpline has been introduced.

Citizens can now report waste-related complaints through the following channels:

Dedicated WhatsApp Number for Waste-Related Complaints:
A dedicated WhatsApp number—9448197197—has been provided for waste-related complaints. Residents may send a message with photographs to this number. Upon receipt, the concerned officials will take necessary action within a stipulated time and update the complainant on the resolution.

BBMP Helpline – Call 1533:
Complaints can also be registered by calling the helpline number 1533.

BBMP Official Website – www.bbmp.gov.in:
The public can access waste-management-related services through the official BBMP website as well.

You can also register a complaint through the Namma Bengaluru Sahaya App 2.0.

“Swachha Bengaluru, Green Bengaluru” (Clean and Green Bengaluru) is our collective goal. The BBMP continues to strive towards maintaining the city’s cleanliness, and we urge citizens to join hands with us in this effort, appealed Ramamani, Chief Operating Officer, Solid Waste Management, BBMP.